Technical Sales Man / Woman – pour la société CAPITAL REFRACTORIES Ltd.

Look after existing customers in ferrous and non ferrous industry.
Achieve sales budget figures.
Job Content

Customer contact Regular visits to existing customers to provide service and pursue new sales Regular visits to new potential customers Use his own initiative to identify potential customers with the support of his mentor. Provide technical assistance during installations of products for trials or as part of service to customers. Monitoring and following up trials. Make if necessary the technical studies ( Heat transfer and volume calculations, technical drawings ) with the help of his mentor .
Technical

Visit customers to resolve complaints or help problem solving Help to identify new products for the market (either Capital Refractories manufacture or other third party). Input into UK technical development and involvement with UK re complaints/technical issues.

Administration Help with credit control and debt collection Issue quotations and follow up Visit reporting Input to sales budget
Stock Control Liaise with his mentor and with the Operations Manager and decide target levels. Monitor target levels, adjusting where necessary

Communication

Communicate responsively with
 Customers
 Mentor
 Director of Sales
 Members of the Sales Team
 UK Development/QC Manager
 Third-party suppliers Attend sales meetings
Skills Required (or Preferred)

Fair spoken English. Technical qualification or equivalent experience in
Ceramic ( Refractory would be ideal ) or in foundry , for e example, BTS Industries Céramiques or Fonderies. Good negotiation skills

Experience of industrial sales would be ideal but not selective. Basic computer skills with Excel, Word and internet.

Attributes

 Young dynamic female or male candidate, independent, well organised, self motivated and ambitious and ready to travel 3 weeks per month (3/4 days a week ).

Other Position based in France (ideally nearby Aluminium industry area ). The chosen candidate will be provided a technical and commercial training.

Responsible to : Supervised by his mentor.
Nature of the job

This job is not a 9am-6pm desk job, a Technical Sales person is required to spend most of their time out of the office visiting customers. Foundries can be dirty places, a Technical Sales person should be prepared to “roll up their sleeves” and get their hands dirty to show the customer how to use our products.

The length of a working day will vary according to business needs, distance to customer etc. It is expected that on average 2 / 3 visits should be made each day.

We prefer our people to think for themselves and make their own decisions about how to increase sales. So, we think it should be the salesman’s responsibility to visit the customers enough times to ensure that budgets/profit levels are achieved, but he should try not to over-visit.