Key Responsibilities:
- • Identify customer needs and make technical proposals
- • Assist and train customers in the Sensors & probes products/systems
- • Identify problems at customers and solve them
- • Follow products/systems trials
- • First line support for the maintenance
- • Lead technical projects
- • Follow-up stock and support Manager in the management of the schedule
- • Report its activities (audits, trial report, visit report…)
- • Report new product request (RFQ) and customer complaints (CCAR) in Vesuvius tools
- • Contribute to activities at other customers within the region as required
- • Work in collaboration with the account managers, customer service administrators, the product managers, the R&D department and other team members
- • Participate proactively to the HSE objectives of the Group
Knowledge, experience and skills needed:
- • Technical studies
- • Minimum 2 years’ experience in industry
- • Willingness to perform field work and practical problem solving
- • Customer oriented, excellent team player, effective communicator, autonomous, adaptive, well organized, pro-active, problem solver
- • The position will require continuous travel to the 4 customers within the region
Language Skills:
Fluent in French and English
Location : RL
Business : Vesuvius Sensors & Probes
INTERESTED CANDIDATES please email CV and supporting letter to laurent.kaci@vesuvius.com with a copy to your own supervisor.
